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Why am i unable to Remove an account off my telus account?

T604Y
Neighbour

T604Y_0-1733986457885.png

So im having trouble remove an account on my telus account that i never had the intention to keep, i was given the wrong account number and now its stuck on my account, which i am unable to remove. i tried to call get help over customer service but they couldnt help me at all. is there no way to remove it off the account? will the charge automatically go to me? 

so i came to the forums. asking for help as i do not want someone elses account on my telus account. 

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hi there, we will send you a private message. 


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