Bug in Credit Check Webform
Forgive me if this is the wrong place to post this, but I can't find support for Telus' website or app. I can't add a mobile service to my cart. During the "Verifying details with a credit check" step, I get an error saying my BC driver's license number is invalid. See screenshot. I tried different family members’ BC driver’s licence numbers and none pass validation. It appears to be a bug in the web form.
Why am i unable to Remove an account off my telus account?
So im having trouble remove an account on my telus account that i never had the intention to keep, i was given the wrong account number and now its stuck on my account, which i am unable to remove. i tried to call get help over customer service but they couldnt help me at all. is there no way to remove it off the account? will the charge automatically go to me? so i came to the forums. asking for help as i do not want someone elses account on my telus account.
Bug when switching accounts in My TELUS iOS App
I have multiple accounts with Telus and I noticed when switching accounts in the iOS app, the Billing tab does not refresh. The workaround is to switch to the Overview tab and go back to Billing. This has been happening for awhile now so thought I should report it. Thanks!
