Forum Discussion
Why am i unable to Remove an account off my telus account?
So im having trouble remove an account on my telus account that i never had the intention to keep, i was given the wrong account number and now its stuck on my account, which i am unable to remove. i tried to call get help over customer service but they couldnt help me at all. is there no way to remove it off the account? will the charge automatically go to me?
so i came to the forums. asking for help as i do not want someone elses account on my telus account.
3 Replies
Same here. I'm trying to cancel a security service and can find no way to do so. Your help would be really appreciated.
TELUS_SupportOfficial Support Team
We’re sorry to hear you’ve been having trouble cancelling your service. To make sure your request is handled securely, cancellations need to be completed by speaking directly with one of our team members. You can find all the ways to reach us at telus.com/contactus.
- TELUS_Support
Hi there, we will send you a private message.
