I have received two text messages supposedly from Telus saying that there was an overcharge on my account, one dated July 7 and the other today, July 20. The text messages ask that I click the link (provided) in order to claim my reimbursement. Nothing seems unusual in my actual account, and I did not click on the link. I am assuming these are scams, but would be reassured to know if that is the case and can Telus do anything about it to stop these text messages, assuming they are not actually from Telus. Here is a screenshot of today's message :
@JillP3 SCAM Go to your account on computer for last month and see if there is anything out of line. Then phone in and get a hold of BILLING keep asking for BILLING do not try to sort this out with online chat or sales rep. Your photo won't open for me i think admin has to approve it maybe later today i can open it. I don't think you can see activity in the current active month.