Forum Discussion
JillP3
4 years agoNeighbour
Text messages purportedly from Telus re supposed overcharge
I have received two text messages supposedly from Telus saying that there was an overcharge on my account, one dated July 7 and the other today, July 20. The text messages ask that I click the link ...
polecat
4 years agoAll-Star
JillP3 SCAM Go to your account on computer for last month and see if there is anything out of line. Then phone in and get a hold of BILLING keep asking for BILLING do not try to sort this out with online chat or sales rep. Your photo won't open for me i think admin has to approve it maybe later today i can open it. I don't think you can see activity in the current active month.
JillP3
4 years agoNeighbour
Thanks for replying, polecat. There appears to be nothing amiss on my account. Last time I did try to inquire through online chat but it was not helpful. As you suggested, I will phone in and ask for Billing to see if this can be resolved. I do assume it's a scam, but it's still unsettling.