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SIM swap scam

Mattark
Just Moved In
I got a message about a request to transfer my number to another service provider, and I can't get through to support. What should I do?
2 REPLIES 2

FuzzyLogic
Community Power User
Community Power User

Info on reporting this here:

 

Report a spam message | TELUS Support


Just a long time customer hoping to help.

xray
Hero

Was it a text message or email? Either way don't click on any links in the message and report it as @FuzzyLogic suggested.

 

You can try using the online Chat to contact Customer Service. Answer "speak to a person" for all the Bot questions and eventually it will connect you.