September
Solved! Go to Solution.
October
@StephanD Our backend team sync'd your account. Can you try logging in again and let me know if it works?
September
I have had the same issue, almost a year now. Contacted technical support many months ago, they escalated and said things would be solved, and still zero progress. I have given up. Just snagged a screenshot:
To help, this happens regardless of if I am already logged in or if I try logging in directly from https://www.telus.com/en/qc/telus-privilege/registration, and happens on mobile and multiple browsers across multiple computers (even after clearing cache). This is clearly a backend issue.
September
September
Yes, it is the same error. It was working a couple of months ago. Not anymore.
September
Thanks for confirming. I'm going to track down a prime and see about what's going on. Stay tuned!
October
@StephanD Our backend team sync'd your account. Can you try logging in again and let me know if it works?
October
Thank you very much Dru, it is working once again. Take care,
October
October
@dru yes, I can confirm that I am still experiencing this problem. Just tried on two separate browsers + phone.
October
Which service(s) are you subscribed to?
October
Mobility - Personal. Nothing else!
October
For me, everything is working perfectly.
Tkx
October
Hello I'm experiencing the same issue with my account I'm unable to access telus privilege
October - last edited October
@The_acx I'll be sending you a PM shortly. Please keep an eye out for the notification 🙂
Thursday
a month ago
mine is the same, has not worked for months, same message as above
a month ago
@dominiqueetjean I've sent you a private message 🙂
a month ago
@The_acx @xav @dominiqueetjean Can you try logging in? We've reset your profiles. Thanks!
a month ago
finally works for me! thanks so much @dru and backend team. cheers
3 weeks ago
Same thing for me, I tried with different computer, different browser and the application on my cell, nothing to do, I don't have access to Telus privileges. Thank you for helping me 🙂
3 weeks ago
Resolved, thank you