Forum Discussion

StephanD's avatar
StephanD
Friendly Neighbour
3 years ago
Solved

My Telus Privilege not accessible

Good day, for weeks now, when I try accessing My Telus Privilege page, I get an error message stating about Technical issues.
  • dru's avatar
    dru
    3 years ago

    StephanD Our backend team sync'd your account. Can you try logging in again and let me know if it works?

dru's avatar
dru
Icon for Community Manager rankCommunity Manager
3 years ago

StephanD Is the error you're running into the same as shared by xav?

StephanD's avatar
StephanD
Friendly Neighbour
3 years ago

Yes, it is the same error. It was working a couple of months ago. Not anymore.

  • dru's avatar
    dru
    Icon for Community Manager rankCommunity Manager
    3 years ago

    StephanD Our backend team sync'd your account. Can you try logging in again and let me know if it works?

    • AntoFortier's avatar
      AntoFortier
      Neighbour
      2 years ago

      Hey dru, 

      I’m having the same « technical issue » problem. Can you try to solve it? You looks like the hero of the problem here 😀

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team
        2 years ago

        Hi there, can you tell me what error message you are getting? 

    • username123's avatar
      username123
      Neighbour
      2 years ago

      Hey, I'm having the same error on multiple browsers

    • StephanD's avatar
      StephanD
      Friendly Neighbour
      3 years ago

      Thank you very much Dru, it is working once again. Take care,

  • dru's avatar
    dru
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Thanks for confirming. I'm going to track down a prime and see about what's going on. Stay tuned!

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