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Log in problems

Just Moved In
I am having some problems logging into my telus app just says loading with 3 dots and that's it tried resetting password and even uninstalled the app and still does not work I tried calling and even went to the telus store and still no help but I can log in on my old phone

Community Manager
Community Manager

Sorry about that! We can definitely forward your info off to our app team so they can investigate, but to do that we'd need to verify your TELUS account. To do so, please reach out to us over at our Twitter page, or send us a private message at our Facebook page and we'll be able to discuss further!