Unable to view my usage details for my Smart Hub. How can I fix this? Others same problem?

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LadyTracy
Resident

I have been unable to view my usage details for my Smart Hub since sometime in February.  Once I log into my account and I am on the web page overview...I click on the link "view usage details" ... I get nothing but a never-ending rotating circle or lately 'We're unable to retrieve your info at the moment.  Please try again later'.  

 

I am accessing my account via a web browser... I have tried Chrome and Internet Explorer... different computers...makes no difference.  

 

I tried the Telus App...but could not find where I could access usage details.  Anyone know how to do that on the app?

 

Anyone else having this problem??