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LadyTracy
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Joined 6 years ago
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Unable to view my usage details for my Smart Hub. How can I fix this? Others same problem?
I have been unable to view my usage details for my Smart Hub since sometime in February. Once I log into my account and I am on the web page overview...I click on the link "view usage details" ... I get nothing but a never-ending rotating circle or lately 'We're unable to retrieve your info at the moment. Please try again later'. I am accessing my account via a web browser... I have tried Chrome and Internet Explorer... different computers...makes no difference. I tried the Telus App...but could not find where I could access usage details. Anyone know how to do that on the app? Anyone else having this problem??2.7KViews0likes0Comments