Forum Discussion
It's not a question.
Cancel my Internet 150 and Optik TV home services NOW. For the last 48 hours I have been dealing with Telus Employees telling me they can't cancel my services. Whether by email, PHONE or live chat,...
Nighthawk
Community Power User
Community Power UserNo one on the forums here will have access to your account. The ONLY way to cancel services is to contact Telus directly. Typically the retention team are the ones that will be able to cancel the policy. It has been that way even before the pandemic existed. Did you not talk to retention when the sales people transferred you to them?
