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Cannot claim Telus rewards

MGomez
Neighbour

When I try to claim a reward, I get the error message "You are temporarily unable to redeem this item. You may please try again later." No matter what option I choose for verification it does not work.

 

I've tried different browsers, sign out and in and waited. Still the same message.

7 REPLIES 7

TELUS_Support
Official Support Team
Official Support Team

Hi there, can you send us a private message?


Hi I sent the private message. Thanks

TELUS_Support
Official Support Team
Official Support Team

Got it, and just replied. Thanks!


Tete333
Neighbour

I’m having the same issue 

TELUS_Support
Official Support Team
Official Support Team

Hey @Tete333 - send us a message and we will be happy to help!


How do I send a direct message 

I figured out, sent a message