Forum Discussion
iPhone not displaying a badge when I have voice mail waiting to be heard
When I have unheard voicemail messages, my iPhone is not displaying a 'message waiting' badge (red dot) above the "voicemail" icon at the bottom right of the list of incoming and outgoing calls. ...
dru
Community Manager
Community ManagerDid you ask for the voicemail server number and use it to program your phone, by chance?
Hi Dru - I called back to tech support and talked to a new person. He poked about and said the voice mail server was again messed up and needed to be reset (ominously the same as what the guy said yesterday). He then tried a bunch of things, including asking me to do a phone network reset (Settings -> Reset -> network reset ... mini reboot of phone) .. Did not fix it. He then said he had to talk to "tier 2" tech support and would call back in an hour ...... and that's the last I heard from him (it's been 3 hours now...). I think I've been ghosted by tech support 😉 Will wait and maybe try again tomorrow ...... Kinda wish Telus tech support had tickets so you could have continuity from person to person .....
