i'm Akofa my mobile TELUS phone screen is freeze i cant get in receive or make a call plse help


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Just Moved In

i have TELLUS mobil phone but the screen is frreze. please help me use my phone. it's ringing when i receive a call. I can see the calling number but cant nothing working on the screen so i can receive my calls. it.s a touch screen TELUS mobil phone. plese LG FCC ID : BEJBL40G   ID ; 2703C-BL40 IMEI ; 353650-03-312387-2   S/N; 910KPCA312387


2GB Micro

TELUS Employee
TELUS Employee

Hi, the best solution is probably for you to bring your device into a TELUS store to have it looked at.