Why????

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Resident
Why does the talk part of my talk+data+messaging 30 prepaid plan not work when I'm out of province?? It's really annoying please help me out!
CPU Alum
CPU Alum

To clarify.... is this a problem going from one province to another?  Or when you are travelling to the USA?

 

In my experience prepaid plans from USA don't work in Canada and vice versa.

Resident
It's just province to province, I live in bc but I'm spending 2 weeks in Alberta and my calling hasn't be working this whole time..
Community Power User
Community Power User
Contact Telus directly. We have had no difficulty with our Pay and Talk service on our cross Canada trips.
NFtoBC
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Moderator
Moderator

Hi there, your package probably doesn't cover your long-distance charges, do you have money in your account's balance?