Forum Discussion
Unable to submit Support Requests
My Credits is off my bill for 2 months. Ending up I've paid 52.20$ each month for the past 2 months. I've called the customer service 866-558-2273 which always direct me to create a Support Reqest,...
Same here. Called last month, told to submit a request, request says "We were unable to submit your form due to technical issues. Please try again." Called again, told my bill would be changed. No change. Called again this month as my bill is still wrong, talked to two different people, all calls were disconnected mid-conversation, received no call-backs, told to submit request, same message. There are $233 of extra charges on my bill that were supposed to get taken off, and no resolution. I absolutely regret signing up with Telus for my small business.
