Forum Discussion
Unable to submit Support Requests
My Credits is off my bill for 2 months. Ending up I've paid 52.20$ each month for the past 2 months. I've called the customer service 866-558-2273 which always direct me to create a Support Reqest,...
Our account is called [Mod edit]. We are located in [Mod Edit], B.C. I cant get into our account on line..it brings up a box that says "enter your address to find out what TELUS services are available in you live" I put in the address and it doesn't work. Very frustrating, tried probably 10 times. Can't get a chat agent, can't call because I"m working in our shop. Spend hours talking to an agent who assured me the charge for july would be removed. And it wasn't. I hope this is the private message area you meant. My number is 250 [Mod Edit: removed personal information]. What a mess...
TELUS_Support
Official Support Team
Official Support TeamHi GMMM, no you sent a public response - we've edited out your personal information. We did send you a private message if you want to take a look at your inbox.
