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Unable to redeem 24 months free Disney plus

bcheung413
Neighbour

Hi there,

 

I was provided with the instruction to go to www.telus.com/disneysubscription then select the plan with the purple banner "Redeem 24 months of Disney+ on us", which is the Disney+ standard plan. After selecting "Add now", it requires me to login to my telus account, which I did. After entering my mobile phone number as well as my credit card information, it still shows the monthly price as $12.99 plus tax.

 

May I please obtain assistance on how this can be resolved?

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hi there, we replied to your private message. 


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