Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

741 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

832 Posts

Latest topics in Mobility

Scam or Legit?

Good morning, I have received a call from an agent advising of a new promotion for 100gb of data, for $45, and only $15 per month for an Iphone 15.....I'm a little hesitant, as this almost seems to good to be true. Anyone have any thoughts? Thanks.

UPS lost my phone

It’s been over a week and currently my tracking information now states that the date will be provided later. I’ve talked to UPS numerous times they just keep telling me it’ll be delivered the next day by the end of the day we’re just getting nowhere....

Magenxxx by Organizer
  • 2974 Views
  • 13 replies
  • 0 kudos

Resolved! Telus Telemarketing Harassment

I get rude telemarketing calls now near daily from Telus offering me a free phone if I upgrade. There’s probably other pitches but I no longer engage long enough to listen. I’ve said I’m not interested in upgrading at this time, the last time so forc...

MJE by Neighbour
  • 1195 Views
  • 7 replies
  • 0 kudos

Fraud investigation

Hi, I got this new iPhone 14 plus Telus mobility plan from a designated Telus mobility centre and my account was suspended due to suspicious usage less than 6 hours after setting up the phone. I have sent all the required documents via email and want...

UPS returns phone without delivering.

Hi,I ordered a phone to upgrade my old one on mytelus. The order goes along smoothly, but the UPS driver doesn't ring the bell, so I get a notice of attempted delivery that I pick up 10 mins after while going out of my house. I was home the whole mor...

Really nice experience!!

My whole time with Telus so far has been vastly unpleasant (I'm sorry lol but it's true) but I recently had a great experience. I can't find a feedback form, so I wanted to say here quickly: a couple weeks ago I called Telus to fix a goof-up I made w...

AI CUSTOMER SERVICE

It should be illegal to put a person whom suffers from a disability on the phone with AI instead of a human who can feel empathy and understand that the customer will need accomodations, and possibly their situation is outside the control of a roboti...

Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.