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Telus flagged my device all of a sudden

warmwinter55
Just Moved In

All of a sudden, telus flagged my device and when i called up agent told me that your IMEI is clean and everything is working fine. i was using this phone for a long time, not sure why all of a sudden it was flagged. Called up Telus many times but no response yet. Any options how do i get my phone unflagged?

2 REPLIES 2

WestCoasterBC
Community Power User
Community Power User
Where did you buy the phone? Was it new or purchased used.

Syaoran
All-Star

Flagged in what way?  If the IMEI is clean.  What is it being flagged for?