Telus Web Store

[AHT]

Ordered phone nov 1. Says it will be delivered in 3-5 days. Nov 6th I see order status says need more information. So I email with my info, number, when to call. They don't call, they don't email back. I can't leave a message or talk to anyone. Worst support ever. How am I supposed to get ahold of anyone if main Telus chat can't help me and no one will contact me.

[NFtoBC]

As far as I know the Chat folks are not connected to the web store, at the moment your means of contact is that included in the email you received.

Remember, the participants here are customers, just like you, who have no insight to the inner workings of Telus.