Ordered phone nov 1. Says it will be delivered in 3-5 days. Nov 6th I see order status says need more information. So I email with my info, number, when to call. They don't call, they don't email back. I can't leave a message or talk to anyone. Worst support ever. How am I supposed to get ahold of anyone if main Telus chat can't help me and no one will contact me.