Telus Privilege not working

[Bacho]

Telus Privilege is not working.  I keep getting error message that Telus is currently experiencing technical difficulties. Which is not true since i know other users have access. I called call center and no one is know what solution is. Anyone have an idea what to do? This is very disappointing from Telus

[TELUS_Support]

Please send us a private message so we can gather your info and investigate this for you, thanks.

[Bacho]

Hello.

What information do you need.

[TELUS_Support]

Hello! We'd need your account info to pass along to our TELUS Privilege contact for troubleshooting. We can get this info by having you log in to a secure one-time verification link with your MyTELUS credentials. If you have a moment, here's the link:   https://smm.page.link/F9wBCtGZRs9QiJdT9

Let us know, thanks!

[Bacho]

i just sent a private message and clicked the linked you sent me

[TELUS_Support]

Great, thanks. We've forwarded this off just now to our TELUS Privilege contact to investigate. We'll advise you of updates when we hear back! Appreciate your patience.

[Syaoran]

Sometimes ad blockers, VPN's, script blocking, and cookie blocking can affect the ability to login successfully.  Have you tried disabling all of these things or trying with another browser. like Edge, to see if that allows you to login successfully?

[Bacho]

Hello.

I already tried that and it did not solve my issue

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