Forum Discussion
StephanD
3 years agoFriendly Neighbour
My Telus Privilege not accessible
Good day, for weeks now, when I try accessing My Telus Privilege page, I get an error message stating about Technical issues.
StephanD Our backend team sync'd your account. Can you try logging in again and let me know if it works?
31 Replies
- AntoFortierNeighbourHello. Im a new Telus member and I have the same issue. What’s the fix for this?
- TELUS_Support
Official Support Team
Hey, we'll send you a private message to discuss further.
- Bestguy1NeighbourNothing received
- Loulou26Friendly Neighbour
Same thing for me, I tried with different computer, different browser and the application on my cell, nothing to do, I don't have access to Telus privileges. Thank you for helping me 🙂
- Loulou26Friendly Neighbour
Resolved, thank you
- dru
Community Manager
The_acx xav dominiqueetjean Can you try logging in? We've reset your profiles. Thanks!
- dominiqueetjeanNeighbour
mine is the same, has not worked for months, same message as above
- dru
Community Manager
dominiqueetjean I've sent you a private message 🙂
- The_acxNeighbour
Hello I'm experiencing the same issue with my account I'm unable to access telus privilege
- dru
Community Manager
- dru
Community Manager
- xavNeighbour
I have had the same issue, almost a year now. Contacted technical support many months ago, they escalated and said things would be solved, and still zero progress. I have given up. Just snagged a screenshot:
To help, this happens regardless of if I am already logged in or if I try logging in directly from https://www.telus.com/en/qc/telus-privilege/registration, and happens on mobile and multiple browsers across multiple computers (even after clearing cache). This is clearly a backend issue.
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