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Telus App

Sdelaval
Neighbour

I have been woth telus 10 years and when I go to the app to check my bill it keeps telling me my first bill hasn't arrived yet??? Plus the payment I'm making aren't being applied?

5 REPLIES 5

TELUS_Support
Official Support Team
Official Support Team

Have you ensured that you have the most recent updated version of the app? Are you able to log in to see your billing via desktop browser?


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No nothing works yes this happened when i updated the app?

TELUS_Support
Official Support Team
Official Support Team

Have you spoken with our support team about this?


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Yes nothing works 

TELUS_Support
Official Support Team
Official Support Team

What did our Support team say?


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