This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.
I have two Telus accounts - one is a contract account (in Ontario with a 905 area code number), and the other is a prepaid account in B.C. (with a 250 number).
I'm moving to Victoria next month, and would like to swap the phone numbers between my accounts.
(Normally I'd just transfer the BC number, but I want to keep the old Ontario number going for a few months to catch any remnant calls.)
Is this doable?
Solved! Go to Solution.
Yeah we can do that for you! It's called a number swap. If you can call from a landline or a 3rd number when you do it,that's best because you will get disconnected if you are calling from either device during. It'll cost you $25 on the Ontario line. It's called a number swap. It's different than a port because you are not leaving Telus. We don't advertise it because it gets abused a lot by customers using it for their convenience when we prefer to use it for special scenarios such as when someone passes away and a grieving family member wants to hold onto the number etc. The $25 fee is no money maker. It takes a lot of people and time to do the swap. You gotta call in to do but, it's doable