SandraDeeNeighbour2 years agoPrepaid phone top upTopped up my phone yesterday and it's still not working. Says it's not activated
NFtoBCCommunity Power User2 years agoIf your plan lapsed, even by a day, you will need to choose a plan, in addition to the monetary top up.
SandraDeeNeighbour to NFtoBC2 years agoThanks for the response. So does that mean there will be extra charges because of an additional plan?
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