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Poor signal strength Calgary Shawnessy

Bobbob
Just Moved In
Since the move of the mobility site from 146 ave over to highway 22x my LTE is next to nothing for signal on my G4 and HTC phones. Averaging 113 dbm. I would expect that in the city limits TELUS would be able to provide consistent LTE. WCDMA/GSM has no connection. I put a trouble ticket in and it was never followed up. My spouses S7 edge has the issue, as does my sons Nexus 5X. At the very least a site survey for this issue should be done for my part of this neighborhood.
1 ACCEPTED SOLUTION

NFtoBC
Community Power User
Community Power User

You can download the Telus Network Experience App from your App Store and use it to indicate Quality of Service in the areas you travel. The data collected from this App helps Telus determine poor service locations.

 

NFtoBC
If you find a post useful, please give the author a "Kudo"

View solution in original post

1 REPLY 1

NFtoBC
Community Power User
Community Power User

You can download the Telus Network Experience App from your App Store and use it to indicate Quality of Service in the areas you travel. The data collected from this App helps Telus determine poor service locations.

 

NFtoBC
If you find a post useful, please give the author a "Kudo"