Forum Discussion
Poor or no wireless reception
Hello Telus. we are Koodo and TELUS mobility customers. Recently we have consistently experienced reception problems at Burnaby Metrotown, Downtown Vancouver, and inside most of the Costco shopping ce...
Nighthawk
Community Power User
Community Power User5G has a very limited range compared to LTE/4G. For the higher frequency 5G bands, they do not penetrate buildings very well, especially concrete and steel structures. Unless the owners of the facilities allow repeaters, there's no easy answer.
Potentially, but in Metropolis mall I had full bars 5g and could not get a page to load or really any data throughput. This was not the case with Rogers which is using a different 5G band that is much more effective at penetrating buildings.
Metrotown is highly populated so the fact that these problems exist, including in a mall where Telus has 3 locations, means they are doing something wrong.
Metrotown is highly populated so the fact that these problems exist, including in a mall where Telus has 3 locations, means they are doing something wrong.
