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Poor data reliability in Burns Lake

Just Moved In

I noticed when in areas like Burns Lake, I have a 5G connection, but the data streaming in very sporadic.  It seems sometimes I can load things quickly, and the next time it just times out.  All this while having a full 5G connection.


I was told that data in areas up north actually take a series of microwave towers to Prince George to get to the internet.  If this is the case, I have a feeling that the microwave tower system isn't working correctly.  It seems like everyone in the area complains of the same random data outages a couple times per day.


Any insight into this?


Community Power User
Community Power User

If you switch off 5G and try LTE instead, do you have the same issues? 

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It may be that your proximity to the 5G towers is not optimal for sustained throughput... Can you try what Nighthawk suggested and test?