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BrittanySloan's avatar
BrittanySloan
Neighbour
5 years ago

New Customer Setup

Hello,  I am wondering if anyone can answer this question. I am wanting to order phones and set up plans online but is there somewhere you can do it but also keep your same number? We are currently ...
NFtoBC's avatar
NFtoBC
Icon for Community Power User rankCommunity Power User
5 years ago

Your phones will arrive with an assigned number, you then access your new Telus account, and Port the numbers from Koodo, which will close the Koodo account(s), generating a final bill from them. This should be able to be done online as a “number change.” See the process here. 

 

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