cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I have no service in the states even though I bought a US plan

Manuela
Just Moved In
 
2 REPLIES 2

xl
CPU Alum
CPU Alum

What is the make and model of your phone?  On some phones, you need to set the carrier selection to "auto".  Otherwise, it will always look for Telus.

NFtoBC
Community Power User
Community Power User
Buying a plan only nets you cheaper rates, it does not cause any changes to your account. As indicated by xl, you need to be sure you have roaming on, auto carrier selected, and have not chosen to have Telus block international access.
NFtoBC
If you find a post useful, please give the author a "Kudo"