07-14-2014 12:11 PM
07-14-2014 10:02 PM
To clarify, what is the make and model of the phone?
07-14-2014 10:19 PM
07-15-2014 12:25 PM
Hi Taralynn, were you able to receive and view picture messages previously? Do you have network data (not WiFi) ?
07-15-2014 04:39 PM
07-15-2014 05:03 PM
Sounds like you don't have network data. Not WiFi, but actual network data, as MMS (multimedia messages) require the Network data portal to be open and available. Try turning your WiFi off and test accessing data/browsing the web/ etc