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How do you report poor cellular coverage to Telus?

gg2
Neighbour

Towers have gone up near me and cell service has suffered. How do I report this to Telus in the most EFFECTIVE way?

2 REPLIES 2

CJR
Ambassador

If head to the coverage map page there will be a report an issue button can use.

 

https://www.telus.com/en/mobility/network/coverage-map?INTCMP=VAN_coverage

HWDG
Neighbour
I have the same problem, I’m not impressed with the coverage. New iPhone with 5G and still poor reception in Sherwood Park in 5G area. This morning in Riverdale in Edmonton also very poor reception.