Forum Discussion

Neighbour

2 years ago

Family plans after death of account holder

If I'm on my moms family plans which I pay and she passes away, what happens to the plan? Does it transfer over in my name?

Neighbour

11 months ago

I need to email a death certificate to disconnect a house phone .Where can I send this to

Icon for Official Support Team rank

Official Support Team

11 months ago

Hi there, we will send you a private message.

Related Content

Sharing my TELUS account with Family / Spouse
Hi everyone, and sorry if this has been asked, I've searched back and forward with no success. I have a TELUS Smart Home security system. Lots of bells and whistles. I want to give my wife acc...
Solved
Curomac
5 years ago
35KViews
9Comments
How To Spot Imposter TELUS Accounts
How To Spot Imposter TELUS Accounts We've noticed an increase of fake/imposter accounts online claiming to be TELUS or TELUS Support recently. Many of these accounts even use the TELUS brand or i...
A-B
2 years ago
40KViews
3Comments
2 Person Account Holder
Hi, Has anyone else had issues with not being able to have 2 people on an account as equals? I have tried many times over the past few years but time and time again after making changes they tell me ...
Kris3
3 years ago
3.7KViews
2Comments
account
Hello, I am a Telus mobility customer with 4 lines. I am on day 5 of trying to connect with Telus small business to renew my lines. Help !! Please have a senior manager contact me. Thanks Jeffre...
Solved
98989811erwrw
3 years ago
5.7KViews
2Comments
Family Account
My spouse and I have separate accounts, linked so I can see them both to pay the monthly bills for both. We are interested in the family account so we can save some money with the family discount. We ...
sdfjhg
4 years ago
3.1KViews
1Comment