I am a new customer and I have these extra data charges highlighted in red in my bill for $5 each. As far as I can tell it is not overage charges because they occur throughout the month, not at the end. What are they?
When I tried calling, the wait times are insane... terrible service!
The forums are a community of users like yourself. For billing related issues, you will need to speak with Telus to get them identified and sorted out. If you don't like calling, you could try the online chat as well.