Forum Discussion
Escalation
I need help. I have called multiple times, been promised things will get fixed and they never do. Ask for call backs and manager calls back and never receive. Customer service has been abysmal. Pleas...
TELUS_Support
Official Support Team
Official Support TeamHi there, we responded to your private message.
Please do not send me to Loyalty and Retention, please have Top Level Care contact me. This issue has been ongoing for months and needs to be corrected or I will move onto filing complaints with CCTS and CRTC. Thank you.
- TELUS_Support
No worries, Our Management Team will contact you.
