Does Telus have a customer service email address???

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Resident
I tried to make an account just to email them but ended up being unable to complete the registration as I don't actually have an account number (yet). Want to confirm some things before I actually become a customer..
Community Power User
Community Power User

They have a web form registered users can use to contact Customer service.

 

Are there further questions we can answer for you?

 

NFtoBC
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TELUS Employee
TELUS Employee
Just the web form for existing Telus customers. For further support for inquiring new customers there's these forums with other customers and sometimes employees to answer questions, information on Telus.com, you should be able to chat on there regardless of being an existing customer or not with a live customer service rep, calling customer service at *611 or stopping by the stores or Facebook page!
Mobility Client Care Rep