Forum Discussion
seh
3 years agoNeighbour
Cannot add data topup while travelling
Does anyone know why I can’t add a data topup while travelling? The app and telus online (web service) both syabI should be able to. The app tells me I’m ‘not eligible’ and the web service tells me ‘...
Fabylous
3 years agoNeighbourhood Alum
Hi there please try and clear your browser history on Twitter to try the access again. This can help you get the support in a timely manner.
seh
3 years agoNeighbour
I wish the person I was DM’ing yesterday had suggested this; I might have tried it yesterday. However, data will reset shortly and I’m in no mood to pay Telus $35 for a couple of days’ worth of data at this point. Fairly disappointed with Telus’ customer support and response time on this.