Recent ActivityMost RecentNewest TopicsSolutionsTelus website, app, and chat are garbage Wow, where do i start? The website has a linking problem between the Mobility/Manage/Pre-Auth function and the next page that should launch. I tried using the app and it just open the webpage. I t...Never received call back I was promised a call back within 24-48 hours and never received one. I then contacted Telus and was told the supervisors/managers are busy and it will be another 24-48 hours, and still no call back....Bill Date - Due Date I wish Telus would just print the DUE Date on my bill versus making me guess. I have automatic payment set up. Telus does say on page 2, " The total due will be charged to your bank account 15 day...Overseas scammers pretending to be TELUS The scam involves calling people with a fake promotion and getting them to order an expensive smartphone. More details in this video: https://youtu.be/D_sqkuw95Xs?si=D2RfxjasSRC8QFI2 At about 18:...Partial Charges on bill incorrect I signed up 5 lines with Telus Mobility at the Shopping Centre and when I ported over and installed the SIMs I saw the plan and charges were incorrect in MYTELUS. I called into Loyalty the next day ...billing trouble Hello, I’m a new TELUS mobile plan subscriber, and my first bill is due on May 1st. However, I keep getting the error message: "We couldn’t process your payment. Please check your card details and ...Travel to US I have EPP Unlimited CAN-US 100 5G+ plan. I am travelling to Hawaii. Does my plan cover Hawaii also or it is only for US mainland only. International Travel Passes New to the Forum. Has anyone heard if Telus/Koodo have any plans to add International Travel Passes the way Bell and Rogers have. Instead of the daily rate of $18/day that Telus/Koodo charge ...MYTELUS APP Once again, I'm having problems with the mytelus app. Honestly, it's getting very annoying. Here's the funny thing, my internet is with Koodo. TELUS seriously needs to do better and stop with all...Can’t activate disney Just purchased the new stream+ and am unable to activate my Disney+ account. Never got an activation email for Disney+ either. Solved