Forum Discussion

Edsel1's avatar
Edsel1
Neighbour
21 days ago

Overseas scammers pretending to be TELUS

The scam involves calling people with a fake promotion and getting them to order an expensive smartphone. 

More details in this video:

https://youtu.be/D_sqkuw95Xs?si=D2RfxjasSRC8QFI2

At about 18:35 the scammer says that "Someone told us when we steal the phone...Then they(the victim) get the refund from the company."

 

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hey Edsel1​! These calls are super annoying and unfortunately pretty common. Call Control is a free feature that you can add to block most of the sketchy ones before they even get through to you, so it's worth adding if you haven't already.

  • I call them re sellers. Telus appears to give them our contact info and pays them fee for service. They put in the order that gets modified in the transition.

    Never place an order unless YOU called them.