a month ago
Hello everyone.
I have recently bought a prepaid SIM card and a phone from my local Telus store, however, when I try to activate sai card on the website (https://www.telus.com/mobility/prepaid-activations), the billing action always fails (https://www.telus.com/mobility/prepaid-activations/billing-failed). Is there any reason why or ways to get around this inevitable error ? I'll also add that the "billing failed" page doesnt feel like it is the way it should (picture included).
a month ago
Hi there, were you able to get assistance with this?
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4 weeks ago
No, I have not received assistance on this matter yet.
4 weeks ago
Gotcha. We'll send you a private message to discuss further.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.