11-28-2022 01:32 PM
Hello,
I have problems with 5G connection.
after switched 4 phones from Bell mobility to Telus mobility 3days ago, since then we barely connected 5G connected and switch back to LTE+, LTE and 4G. I never had problems with Bell.
when I restarted connect to 5G and drop to LTE+, LTE or 4G right after.
anyone any thought?
*Phone: Samsung Galaxy S20 FE 5G.
am in 5G,5G+ service area in Metro Vancouver area.
Thanks.
11-28-2022 07:56 PM
I've had the same problem and I switched from Rogers. My phone will even go 3G in some areas which is extremely frustrating
12-03-2022 11:22 AM
12-13-2022 11:29 AM
@sklee60 That definitely sounds odd, and aside from the solid suggestions & possibilities mentioned by Uberpete , it might be best to give the TELUS tech support team a call so they can diagnose the issue further with you.