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1.5% Credit Card pass in

Jody78
Neighbour
Technically this is for whomever is in charge of collecting a fee. I would like to know when the "Visa Debit Card" option will be appearing on the My Telus App???

I pay my bill with my TD Visa Debit Card. This is not a Visa, not a MasterCard.

After entering in info, I get the option to pay the bill,through my acct and tells me I won't get billed 1.5% if I use that option or visa debit card.

I used my visa debit card and I'd like my 1.5% charge back

Thank you!
4 REPLIES 4

Nighthawk
Community Power User
Community Power User

It is still a Visa card. It's right in the name of the card. When that card is charged the transaction still goes through as a Visa. The only difference is it pulls funds directly from your account rather than generating a balance you have to pay after.


If you find a post useful, please give the author a "Kudo" or mark as an accepted solution if it solves your trouble. 🙂

Why can I not use my Visa debit to top up my phone in this day and age.   This is ludicrous.

TELUS_Support
Official Support Team
Official Support Team

Have you tried inputting your Visa debit card as a credit card and following the process that way?


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Thanks for the advice.  

 

I entered a small top amount and surprisingly it worked and just tax added.

 

Cheers