Forum Discussion
Experiencing Dropped Calls
Every phone call is like a seance -- "Can you hear me? Hello? Hello? Anyone there?"
Why the hell am I paying so much money for cell service when I'd be as well throwing a message in a bottle in the...
TELUS_Support
Official Support Team
Official Support TeamHave you had the chance to speak with our Mobility team about this?
No. No point. My neighbor who has the EXACT SAME PROBLEM has. They send a Telus tech out (3 times now if memory serves) they do some BS signal test and say everything is fine when it isn't. The last time they told him to buy a signal booster from Telus ($400ish if memory serves). Why should we have to buy boosters and such because Telus hasn't rolled out the service properly? Put in more towers to properly support your claimed 5G area coverage and properly support voice calling as well. Also the odd thing. We had a power outage in town last summer. ALL SERVICE on your cel network died in our area. I had to drive to downtown (a 2 to 5 min drive away depending on traffic) before I could finally make a call to family or even access internet. FIX your NETWORK.
