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phone issues

buffaloc
Just Moved In
I payed my phone bill before it was due and it says that I haven't yet,why is this? And also when I try to call it says that I should contact a service provider (why isn't my calling workijg?) thanks! 🙂
1 ACCEPTED SOLUTION

SuperFred
Moderator
Moderator

Hi, the payments, depending how they were made, can take up to 3-4 days before being processed. If you still can't make phone calls, you should contact Telus for support. Is your evice showing that it's connected to the Telus network?

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1 REPLY 1

SuperFred
Moderator
Moderator

Hi, the payments, depending how they were made, can take up to 3-4 days before being processed. If you still can't make phone calls, you should contact Telus for support. Is your evice showing that it's connected to the Telus network?