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no connection to the internet

maike09
Just Moved In
so my sim card works &’ it shows me i’ve service &’ sth like “3G” or “LTE” or something, but when I want to look sth up in the internet, I can’t connect to the Network. Wifi works normally
1 ACCEPTED SOLUTION

NFtoBC
Community Power User
Community Power User
  1. Does your plan include data?
  2. Is cellular data turned on in the settings of your phone?

 

NFtoBC
If you find a post useful, please give the author a "Kudo"

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2 REPLIES 2

NFtoBC
Community Power User
Community Power User
  1. Does your plan include data?
  2. Is cellular data turned on in the settings of your phone?

 

NFtoBC
If you find a post useful, please give the author a "Kudo"

Syaoran
Rockstar

Have you set a data limit in your phones settings that you may have exceeded?  Is there an active data block on your account?  Are you roaming?  If so, then you need to have data roaming enabled.