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I suggest it would be wiser to email the photo. Snap is not working for a great number of folks, as evidenced from the comments here. A search for SNAP will return many discussions.
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@kw-Welcome to the forum: Yes, I agree with the last commenter answer. In order to guaranteed a safety deliver of your pics to the recipient is better to use, your own E-mail account. That way you've the peace of mind that it'll be delivered.
The <Telus.Snap> feature it's been put out of service as far as we know. But still some costumers, get notified that a set of pictures it's been sent it & can be viewed by open the <Snap-link> Is unknown if Telus would, come up with a re-newed feature to send-receive pictures. PS add enough details in next questions to provide, better reply. Stay Tuned! <v9>
Read more info, about this topic on this link: https://forum.telus.com/t5/mobility-Services/Telus-mobility-snap/m-p/40796#U40796
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The future is unknown?