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Useless chat bots

RobR135
Neighbour

January

Does Telus have any humans still working for them. All I ever get is a useless stupid chat or that does nothing but give me the runaround. When I get back to CANADA I’ll be dropping my Telus Mobility account 

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2 REPLIES 2

TELUS_Support
Official Support Team
Official Support Team

January

No bots here! We'll send you a private message to discuss things further.

If our reply resolved your issue, please click on Accept as Solution to help others in the community.

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drea1
Neighbour
In response to TELUS_Support

yesterday

saw your reply..i don't use any social platforms.so when i try to contact telus online i am given a choice of social platforms only. seeing that i am not offered a way to contact telus online perhaps my problem can be addressed here. once the chat assistance is opened it can't be closed. where is the end chat option.

 

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