Usage Data Clearing

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Resident

When you pay off your all of your monthly phone bill, does the data that you used for that month clear off and you get a clean slate? eg. 0/1024MB?

 

 


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Community Power User
Community Power User
Yes, at the beginning of each cycle, your usage is reset to zero. This may not coincide exactly with your payment date. However, it does not reset any counters on your phone.
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Most Helpful
Community Power User
Community Power User
Yes, at the beginning of each cycle, your usage is reset to zero. This may not coincide exactly with your payment date. However, it does not reset any counters on your phone.
NFtoBC
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@sanefan - Welcome. Does the Data usage is cleared, when the bill is paid, Yes absolutely!. You start a new billing cycle, with [0:00-Data usage]. But I noticed in my Account. When the month has 31-days like Aug. the [31st- data usage] appears in the,..

Sep-29 -2014           27:09 MB           $0:00

-----  ---  ------            -------  ----            -------

Sep-1st-2014           18:71 MB           $0:00

Aug-31 -2014           52,47 MB           $0:00      

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next bill cycle, like the table 'Data-above' Users can check, anytime the Data usage of the month before-Task to use: On your acct home page - Click tab[Usage] >click-View Data usage >Select time period(July as sample) >click-View: A July-Data usage list is displayed, similar steps to view (Airtime & Text/msge) usage. CU - "v9"

                                  

 

 

 

@v9-12 yrs.Telus mobile user & Ex-BC Tel cable installer.
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